Bob Marko
President and CEO
As an industry leader for over 20 years, Bob has steered Bailiwick through consistent double-digit growth since becoming president in October 2010. Under his guidance, Bailiwick has adopted new technologies such as digital signage, AI, and electric vehicle charging. Bob has been instrumental in expanding Bailiwick’s expertise in deploying and supporting a growing array of cutting-edge technologies, helping numerous Fortune 500 companies deliver exceptional customer experiences while boosting productivity and profitability.
Bob is a former collegiate hockey and baseball player who remains passionate about competitive athletics. Today he enjoys staying active with golf and hockey and following his favorite sports teams.
“The name on the front is a hell of a lot more important than the one on the back.”
Herb Brooks
Eric Hayes
Vice President of Operations
During his more than 20-year career at Bailiwick, Eric worked closely with clients to execute strategic technology initiatives. He is driven to enhance client experiences and push for ways to improve as an individual, as a team, and as an organization. As the leader of Bailiwick’s Service Delivery Organization, Field Resource Management Group, Materials Management Organization, and Engineering Department, Eric works tirelessly to make sure clients are provided with the right business and technical expertise at the right times.
Eric is an avid football fan and enjoys listening to music on his favorite app.
“Life is 10% what happens to you and 90% how you react to it.”
Charles Swindoll
Michelle Heiland
Vice President of Finance
With more than 23 years of industry experience Michelle leads Bailiwick’s finance team. Michelle and her team are responsible for understanding and supporting a variety of initiatives across the organization that impact both Bailiwick and our clients. Her keen knowledge of strategic growth objectives has been an integral part of Bailiwick’s growth and her deep commitment to our clients inspires confidence and trust.
Michelle enjoys fitness classes, participating in book clubs and checking out travel destinations with her favorite app.
“Success usually comes to those who are too busy to be looking for it.”
Henry David Thoreau
Joe Hinrichs
Vice President of Product Development and IT
As the Vice President of IT and Product Development for Bailiwick, Joe is driven to find ways to help our clients find greater efficiencies through innovation. He takes pride in releasing new products or services that will provide clients with best-in-class solutions that help businesses succeed. Under his leadership of the IT organization, Joe is focused on protecting Bailiwick from the unending stream of online threats on our people, clients and data while giving us constant uptime of our platforms and information we need to support our clients and business. He is relentless at creating strong relationships with clients and industry partners that foster teamwork and growth.
Joe enjoys coaching and game nights with his family.
His favorite App is “BeReal”. He loves that it chronicles what is going on for family and friends at the same time, randomly on a given day. Not staged or scripted – just real in the moment.
“Pioneers get pushback, it’s a sign you are actually pioneering.”
Erik Qualman
Dave Ruegg
Vice President of Personnel
Dave joined Bailiwick when it was comprised of just nine employees His philosophy then is the same as his philosophy now: “An organization is only as good as the people in it.” Throughout his tenure, Dave has been determined to create a culture that inspires, energizes, and supports every employee – no matter how long their tenure at Bailiwick. He is a strong believer that a company’s culture is contagious, contributing not only to the success of individual employees, but also to the success of the clients it serves. He is proud to lead initiatives that continue to solidify Bailiwick as an industry leader known for its strong client relationships.
Dave is a passionate golfer who is General Chair for the 2024 US Amateur Golf Championship. He had also held several leadership roles at the nationally acclaimed Hazeltine National Golf Club.
“Winning isn’t everything, but wanting to win is.”
Vince Lombardi
Michelle Wolter
VP of Sales and Marketing
Michelle’s passion for Bailiwick shows through the minute you first meet her. As the Vice President of Sales and Marketing, Michelle takes pride in developing deep, long-term relationships between Bailiwick, herself and our customers. She is dedicated to providing customers with thought leadership and industry insights that accelerates both their business and service to their customers.
Listening to and engaging with customers allows Michelle and her team to provide customized and highly-tailored business solutions that meet specific customer needs. She knows the value of truly working to understand a customer’s business and their challenges and goals before jumping in with potential solutions. When a customer finds success, Michelle believes she and her team have done their job well.
When Michelle isn’t serving with Bailiwick, she travels as much as possible. She is proud to be a Texan, residing in the state in which she grew up. Michelle enjoys staying active, outdoors if possible, and can often be found running, hiking, golfing and boating, which is year-around for her as a Texan. Most importantly, Michelle is thankful for all God has blessed her with, including wonderful family and friends.
“How you do anything is how you do everything.”
Anonymous
