Tech remodel of store after extensive damage caused complete closure.
A high-profile, Fortune 100, national retail chain.
To be specific, this was a 145,000 square foot remodel; a large, single-site project. The size of the project was measured more by the significance of what it meant to the community than would be the case in a typical remodel for a large-footprint retailer.
In May 2020, the city of Minneapolis was embroiled in a period of intense civil unrest. Riots, vandalism and looting were widespread. One particular property operated by a national retail chain was extensively damaged, to the point where the store (like many others in the surrounding area) was forced to close.
The intensity of the unrest on the streets gradually abated to the point where a General Contractor was chosen and supplier representatives could document detailed assessments of the damage to the store.
The results were daunting and confronting. Clearly, a major remodel was called for. But, in truth, the extent of the damage was such that it was almost as if an entirely new store needed to be re-imagined and built on the footprint of the old one.
of cat6 cabled installed
At Bailiwick, we are united by our commitment to excellence and service, we drive technology solutions for our customers - accelerating their growth and profitability - by embracing and mastering challenges with our curiosity and creative problem solving.
As the technology solutions partner in this project, we instinctively embraced our client’s “We will help rebuild the community” mentality. Our 20+ years relationship with the client allowed us to quickly align with their goal (to reopen in record time) and to approach the solution with similar empathy and urgency.
The sheer scale of the damage to the in-store technologies meant that full replacement of all infrastructure and equipment was required. The building was stripped down to the bones. All new components were ordered and installed.
The remodeling services we provided included:
We've been working with this client on remodels since 2003 and have a trusted relationship with them for over 20 years.
The results of the work we did impacted areas as diverse as:
Asset Protection - cameras and security
Order Pick Up and BOPIS (Buy Online, Pick up in Store)
Network Infrastructure – installation and turn-up of switches, routers and servers
Access Point Installation – guest and team member WiFi.
Guest Facing Devices – POS / SCO / Gift Registry / Price Checkers
Team Member Devices – Workstations, Printers, Hand-held POS, Time Clocks
When the client team met to discuss partners for this remodel, they said, "Only one company comes to mind. Bailiwick."
Due to the combined efforts of the client, Bailiwick, and other motivated contributors, the store re-opened remarkably quickly. This was a huge boost to a community that viewed it as very much a social hub for the vibrant, multi-cultural, minority-based neighborhood it served.
Bailiwick had the experience, the expertise, the skilled personnel and the appropriate attitude to join with our client’s other minority and empathetic vendors as effective, efficient, problem-solving partners.
Our own long-standing, deep-rooted relationships with our technician contractors meant that they were eager to join us in what was rapidly becoming one of the most vital and meaningful undertakings in our history.